FAQ

1) Who owns the temporary tattoo designs?

All our designs are created by artists hired by our parent corporation, On-Line Distribution Inc. Legal copyright ownership of all our designs is held by On-Line Distribution Inc.

2) Why are there limited designs?

For the moment we plan to grow slowly, adding a few new designs every few months within our key categories. Our goal is to introduce four new designs to the catalog each year, two in the spring and two in the fall. Future designs will be shown on the site and feedback from site visitors may influence which designs go to production first.

3) Who designs our graphics?

Over the years we have worked with many talented artists from around the world on various projects. We now engage these artists to create unique graphics for temporary tattoos.

4) Do you design custom work?

At the moment the answer is no. We work with several high-end manufacturers who require large volume purchases, so producing a custom tattoo in a small quantity is not yet feasible.

5) Do you plan to offer any tattoos outside of running and triathlons?

We do plan to offer a line of temporary tattoos for the cycling and yoga communities. If you are interested in either of these, please let us know as it could impact our introduction timelines.

6) Do you manufacture the temporary tattoos and where are they manufactured?

No, we do not manufacture the temporary tattoos, but we do own the designs that are being produced.

We use two top quality manufacturers with offices located in Canada and production facilities in the United States. All the temporary tattoos that we sell are made in the United States. The manufacturers’ contact information can be found on the back of the temporary tattoos.

Safety:

1) Do your tattoos use FDA approved ingredients?

We use two different manufacturers whose operations are based in the United States and who have a reputation for high quality work. Our manufacturers use only FDA approved ingredients when making the temporary tattoos and all ingredients are listed on the back of the tattoos for our customers to review.

2) What if I have sensitive skin?

We advise people not to purchase temporary tattoos if they have sensitive skin. A warning is also printed on the back of the tattoos.

Shipping:

1) Who do you ship with?

Our shipments are sent using CanadaPost. We ship by surface mail to all parts of Canada and by small parcel to the United States and overseas.

2) What is the expected delivery time?

Delivery time varies depending on where the shipment is going.

United States

Shipments to most United States major cities take up to 14 business days from the time of shipping. Shipments crossing the United States/Canada border can be affected by delays.

Canada

Shipments in Canada take on average 5 business days from the time of shipping.

Overseas

Shipments to Europe and Asia Pacific can take longer than 14 business days to reach their destination.

If you have not received your order within 14 business days from the time of shipping and you reside in either Canada or the United States, please contact us at: hello@rungoddess.com.

3) How do you ship the temporary tattoos?

We ship our products in a stay-flat rigid envelope that will not crush or bend. This ensures your products arrive undamaged.

4) Are shipping costs calculated on a per unit basis or is there one flat charge?

We charge a flat shipping price based on the cost for CanadaPost to deliver the product and the cost of handling. Shipments to the United States and overseas must ship as a parcels, not letters.

The shipping cost will not change if you order more than one item, so multiple unit orders will reduce your overall per unit shipping cost.

5) What about Duties?

All international orders may be subject to duties. Customers in locations outside of Canada should be aware that their orders may be subject to import duties for their respective countries and are responsible for paying any duties levied on their orders by their local customs office. All of our tattoos are manufactured in the United States.

Payment:

1) How do you accept payment?

We use PayPal to accept payments.

 Keeping up-to-date with RunGoddess:

1) Do you have a blog?

Yes. Our blog can be found at www.rungoddessbodyart.com. It features articles about running, temporary tattoos and yoga as well as ongoing developments at RunGoddess.

2) Are you on Twitter?

Yes. Follow us on Twitter at @rungoddessba.

3) Are you on Facebook?

Yes. Our fanpage on Facebook is at www.facebook.com/RunGoddess.

4) Is there any other way to stay up-to-date?

Yes. Join our online running community, Tribal Running, at www.tribalrunning.net. It’s free to join and is home to over 4,000 runners from around the world.

Learn More About RunGoddess:

To learn more about RunGoddess Temporary Tattoos see our About Us section located in the footer or click here.